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Horizon Telephone Systems

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Horizon is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.

The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity. Horizon has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team.

For administrators, you can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively.

With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Horizon is suitable for any size business looking to improve its productivity and image.

Interested?

If the above sounds interesting, download our brochure and take a look at our support in more detail.

With cool benefits that will keep the telephone at the heart of your communication strategy

Lower call costs
Horizon offers a cost benefit, including free site-to-site calls. If you use Horizon with our mobile services you benefit from free calls between your fixed and mobile devices.

Features you can easily control

Horizon puts you in complete control of your phone system and comes with a range of call handling and management features, all operated through an easy-to-use web interface.

Enables flexible working
Horizon helps businesses become more efficient by enabling flexible working through hot-desking, home working, and extending the service to mobile devices.

A business continuity solution
Unexpected events such as snow won’t disrupt your business. The cloud service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

‘One number anywhere’
Horizon conveniently ensures that you never miss a call. Callers can dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another.

Number choice
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located.

How does Horizon work?

Easy-to-use interface

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Call recording

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.

Administrator interface

Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.

Auto Attendant

You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.

Don’t just take our word for it

We’re proud of the IT support service we provide for our customers – often delivering added value beyond their expectations. However, it’s easy for us to say that. Take a look at what our customers say and why they use Tekkers IT for their IT support.

Very prompt and accurate, helpful advice. Many thanks.


Rebecca Reynolds Jones
IT Manager

Minimal hassle, quick response, first-time fix. Matt attended to it without me needing to be involved so I could get on with other things whilst he fixed it.


Cathy Revis
Managing Director

Extremely quick response with an instant resolve of the issue!


Becky McGaw
Projects & Operations Assistant

What else do we offer?

Support

Ad hoc support when you need

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Back up

Regular back ups of all your critical files

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Consult

Make the right choices, using our expertise

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Internet

Super fast internet when you need it

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Telephony

Complete connected phone solutions

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Strategy

Helping you develop a long term plan

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Security

Here to protect your business against threats

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IT Director

The full expertise of an experienced IT Director

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