Lower call costs
Horizon offers a cost benefit, including free site-to-site calls. If you use Horizon with our mobile services you benefit from free calls between your fixed and mobile devices.
Enables flexible working
Horizon helps businesses become more efficient by enabling flexible working through hot-desking, home working, and extending the service to mobile devices.
‘One number anywhere’
Horizon conveniently ensures that you never miss a call. Callers can dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another.
Features you can easily control
Horizon puts you in complete control of your phone system and comes with a range of call handling and management features, all operated through an easy-to-use web interface.
A business continuity solution
Unexpected events such as snow won’t disrupt your business. The cloud service provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.
You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located.
Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to file storage and retrieval of call details. You can set Horizon to record some calls, all calls or record calls on demand.
Horizon provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively. Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.
You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.
Elliot Bath, Support Engineer
Download our brochure for more detail or call our team on 01329 888625 to discuss the options best for you.
Ad hoc support whenever you need
Regular back ups of all your critical files
Hassle free IT managed for you all day, every day
Use our expertise to help make the right choices
Super fast internet when you need it
Complete connected phone solutions
Helping you develop a long term plan
Here to protect your business against threats