Need immediate IT support? Even if you're not a customer call 01329 888625 now for priority support!
Instant IT support? Call 01329 888625
Information that we collect from you
When you visit this site you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our website. We may also use and analyse the information we collect so that we can administer, support, improve and develop our website. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes to our website.
Disclosure of your information
The information you provide to us will not be accessed by or given to any third parties.
Cookies are small amounts of information which we may store on your computer. Our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at: www.aboutcookies.org. In which case, you may not be able to use certain features on our site.
Security and Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at: [email protected] We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Payment for the Services
You agree to pay Tekkers IT Solutions Ltd the charges applicable to the Services you request, as well as any applicable taxes and other charges, including but not limited to activation fees, minimum service fees, prorated minutes, no-show fees, fail to cancel fees, termination fees, set-up fees and other nonrecurring charges. You also agree to pay any additional charges or fees applied to your billing account for any reason, including but not limited to, interest, and charges due to insufficient credit or insufficient funds. Set up fees, activation fees, installation fees and other non-recurring fees, if applicable, the use of these services shall be billed in advance prior to service. Tekkers IT Solutions Ltd or its agents shall bill you directly for account customers, or charge your credit card, as you have requested and as approved by Tekkers IT Solutions Ltd.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: [email protected]
Ready, Steady, Go! We’re Live!
As I’m sure I’ve mentioned a number of times already in previous editions of TekkTalk, we’ve been spending much of our time looking at our support process and how we can consistently deliver the very best level of support that we can. All of that work has now culminated in launching our new, monthly support … Continue reading “Ready, Steady, Go! We’re Live!”