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Hindsight is a wonderful thing!

Hindsight is a wonderful thing!

Monday 23rd March 2020 and the PM announces UK lockdown … did your business invoke its business continuity plan? Does it have one? But what about your personal continuity plan … even Google does not give us anything concrete when we search on this topic. We would...
The True Costs of Outsourced IT Support

The True Costs of Outsourced IT Support

This Outsource IT Support Costing and Pricing guide is designed to help you develop and initial budget, as well as plan for the costs associated with Outsourcing your IT Support.  Outsourcing IT Support Cost: A Couple of Things to Consider  There are two things to...
How to book customer meetings quickly with Hubspot

How to book customer meetings quickly with Hubspot

Trying to book meetings with customers can be a pain. The constant back and forth of emails trying to find times that you both can do, all whilst wasting precious work time. But there is a light at the end of the tunnel… There are a number of meeting...
Hey! Where’s That Email?

Hey! Where’s That Email?

Recently, one of our customers had an issue with sending mail out. Their customers would come back to them over the phone angered that they still hadn’t received that invoice or quote. We did some digging for them and found that whenever they sent us an email,...
How to check and setup an SPF record

How to check and setup an SPF record

Here is one for all marketeers! SPF Records are the key to ensuring that your emails are not ending up in junk or spam by the time it reaches your recipients inbox.  Follow this article to learn how to check if you have one, if it’s set up properly and if...
How to employ rockstar IT Support staff

How to employ rockstar IT Support staff

Are you looking to recruit your next IT superstar? Or perhaps even your first member of IT staff…  Over the years of recruiting technical staff at multiple levels of skill, I thought it worth putting pen to paper (fingers to keys) and jotting down what we...