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A beginner’s guide to on-site and remote IT support

Posted on 12th April 2016, by Matt

There are two ways to deliver IT support: on-site and remotely. On-site support is the more traditional method, and (as the name suggests) involves IT experts attending your business in person to offer direct assistance. In contrast, remote support involves allowing IT experts to access your computer or network remotely in order to fix problems … Continue reading “A beginner’s guide to on-site and remote IT support”